Products are made and packaged by hand. We aim for perfection when creating all of our products. All orders require 1-3 Business days (Monday - Friday) processing time before shipping. Orders are shipped via USPS Mail.
Once Packages leave our custody we are no longer responsible for transit. If your package was lost or stolen you must file a claim with USPS.
IF YOUR PACKAGE WAS DAMAGED DURING TRANSIT YOU MUST SEND US A PROOF OF THE DAMAGE AND WE WILL ADDRESS THAT RIGHT AWAY.
To avoid the inconvenience of lost or stolen packages, we recommend having packages shipped to your work address.